Privacy policy

Effective Date: May 20, 2024

Welcome to The Star Paws! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, thestarpaws.co.uk, and interact with our services.

1. Information We Collect

Personal Information: When you sign up for our newsletter, create an account, or contact us, we may collect personal information such as your name, email address, phone number, and postal address.

Usage Data: We collect information about your interactions with our website, including your IP address, browser type, operating system, referral URLs, pages visited, and the dates and times of your visits.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our site, analyse site traffic, and understand user preferences. You can control cookies through your browser settings.

2. How We Use Your Information

To Provide and Improve Our Services: We use your information to deliver our services, respond to inquiries, personalize your experience, and improve our website’s functionality.

Marketing and Communications: With your consent, we may use your contact information to send you newsletters, promotional materials, and other communications. You can opt out of these communications at any time.

Analytics: We use usage data to monitor and analyse website performance, user behaviour, and trends to improve our site and services.

3. How We Share Your Information

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you, as long as those parties agree to keep this information confidential.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us in this manner.

5. Your Rights

Access and Correction: You are entitled to access and correct the personal information we hold about you.

Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

Deletion: You can request that we delete your personal information, subject to certain exceptions.

Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.

Cookies: You can control the use of cookies at the individual browser level.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our site and updating the effective date.

8. Contact Us

If you need any clarification about this Privacy Policy or our privacy practices, please contact us at: info@thestarpaws.co.uk